Your rental car was vandalized overnight: Crazyrent’s immediate response

15 Aug 2025 09:27

Imagine you're in Chisinau, you rented an elegant car, maybe even one of those luxury rental cars from Crazyrent, you had a wonderful day, you parked legally, and in the morning... unpleasant surprise: broken mirrors, key marks on the doors, or even worse, a broken window.

These things don’t happen often, but when they do, every second feels like forever — especially if you’re in a new city or have never faced a similar situation before. The good news? You’re not alone. The Crazyrent team knows how stressful this can be and is ready to step in quickly.

In the lines below, we’ll walk you through what it means when a rental car gets vandalized, the exact steps you need to take, and how car rental in Chișinău are built to truly support you — not just make empty promises.

Car vandalism: a real risk, but manageable

Unfortunately, even in Chișinău — a generally safe city — there are occasional acts of vandalism, especially in unguarded or poorly lit parking areas. That’s why when you rent a car in Chișinău, it’s wise to also think ahead about where you’ll leave it overnight. Most incidents occur at night, especially in crowded or suburban neighborhoods.

So here’s the first important piece of advice: always go for safe parking. If you’re picking up your car from Crazyrent at the Chișinău airport, you can choose the private, well-lit, and monitored parking areas there. And if you’re renting from Crazyrent anywhere in Moldova, the team can recommend secure parking spots throughout the city — including in the downtown area.

What to do if your rental car was vandalized

  1. Stay calm, and don’t move the vehicle. Leave it exactly how you found it.

  2. Take detailed photos from multiple angles — visual evidence is essential.

  3. Call the police — all vandalism cases must be reported. You’ll receive an official report, which will be needed for the insurance and rental company.

  4. Call Crazyrent immediately — whether you're renting short- or long-term, our team will help handle the situation, and if needed, replace the vehicle as soon as possible.

Crazyrent’s response: fast and human-centered

At Crazyrent, every incident is taken seriously — but also handled with empathy.

If you opted for full CASCO insurance when signing the Chișinău car rental agreement, damage caused by third parties is covered. If not, we’ll still work with you to find a fair solution, without hidden fees or extra stress.

Where to park safely in Chișinău

If you’ve experienced vandalism — or want to avoid it altogether — here are some of the safer places to leave your rental:

  • Private parking near large hotels

  • Paid parking lots in the city center

  • Well-lit spaces in newer residential neighborhoods

And if you’re planning to rent a car in Moldova, feel free to ask the Crazyrent team about the safest parking options in the area you’ll be staying.

Vandalism doesn’t have to ruin your trip

A single bad incident shouldn’t ruin your experience. Crazyrent is more than just a rental company — we’re your partner in mobility, whether you’re exploring Moldova or just need a car for a few days.

Choose smart. Drive carefully. And if the unexpected happens — remember, you’re backed by a team that truly cares.

Want to know more about our car fleet or the available insurance options for your rental? We’re just a phone call or message away.

With Crazyrent, your journey starts and ends with confidence.