What does “full to full” mean in car rental and why is it important to you

But what exactly does it mean and why should you care?

What does the term “Full to full” mean?

The “full to full” policy means that you receive the car with a full tank and return it with a full tank. This practice is one of the most transparent and fair methods of fuel management when using car rental services in Chisinau, both for the rental company and the customer.

Why is it important to you?

1. You only pay for what you consume

When you receive the car with a full tank, you have the freedom to refuel along the way only as much as you consume. You are not charged for the remaining fuel, as sometimes happens in other policies (“full to empty”, for example, where you are asked to bring the car with an empty tank, but you pay for a full tank at the company’s price).

2. Avoid hidden fees

Companies that do not use the “full to full” system sometimes charge higher fuel prices than gas stations. On the other hand, at Crazyrent, if you return the car with a full tank, you do not pay anything extra.

3. Transparency and trust

At Crazyrent, we emphasize the right relationship with the customer. The “full to full” policy means that you know exactly what you are getting and what is expected of you. No surprises, no unannounced costs.

How do we act at Crazyrent in this situation?

When you choose a car to rent from us, an agent will show you that the tank is full – this is also written into the contract. Upon return, we check the fuel level again.

If the tank is not full, we have two options:

• Either you fill up immediately, and we will indicate the nearest gas station for you.
  
  

• Or we will take care of the filling, but we will charge an additional fee for the missing fuel and the time required for filling up.

Of course, the simplest and most advantageous option is to fill up before returning the car. Not only is it cheaper, but it is also fairer for both parties.

Our tip: fill up close to the return location

A simple but effective trick: fill up at a gas station as close as possible to the Crazyrent headquarters or the place where you return the car. This way, the tank will be as full as possible.

Why do our customers return to Crazyrent?

We are a local company, with low prices and 24/7 car rental services in Chisinau. The "full to full" policy is just one of the ways we show our respect for our customers. We want every person who rents from us to know that they are getting exactly what they are promised, no hidden fees, no surprises, no hassles.

So, the next time you rent a car from us, fill it up before you return it and you will have a quick, hassle-free return.